The family of actor Tommy Lee Jones has asked for privacy following the loss of his daughter, Victoria Jones, who was found dead on New Year’s Day at a San Francisco hotel.

“We appreciate all of the kind words, thoughts, and prayers,” the family said in a statement. “Please respect our privacy during this difficult time. Thank you.”

Jones, 34, was found unresponsive at the Fairmont San Francisco on 1 January after police officers were called to respond to a medical emergency at the hotel around 3am.

Jones was pronounced dead at the scene. In a dispatch audio, obtained by TMZ, a call for the incident came in as a “code 3 for the overdose, color change”. Officials have not released a cause of death and police have said they do not suspect foul play.

Jones was the daughter of the Academy award-winning actor and his second wife, Kimberlea Cloughley. The couple were divorced in 1996 and have a son, Austin Jones, 43.